Services We Offer
Technical Assistance
providing technical assistance to organizations and corporates to improve their systems, structures and processes, and empower their people to enhance resilience and achieve sustainable results
Monitoring and Evaluation
developing appropriate M&E tools for qualitative, quantitative and mixed methods. Designing and selecting study samples, training M&E teams, performing field data collection, entry and analysis, and reporting. Ensuring quality throughout M&E processes, and using up-to-date statistical software and approaches.
Management
project implementation as well as facility management.
Research
KAP studies, customer satisfaction surveys.
Capacity Building
developing and delivering training modules and packages that are well-tailored to training needs. Areas include health management, planning, M&E, MHPSS, RH/FP, EmONC, basic and advanced life support, and outbreak response.
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Health management,
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Strategic and operational planning,
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Monitoring and Evaluation
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Mental health and psychosocial support (MHPSS).
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RH packages: FP counselling and methods, Minimum Initial Service Package (MISP), Community-based care, antenatal care, postnatal care, management of third stage of labor.
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Basic and advanced life support,
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Mass casualty & disaster management, advanced respiratory care,
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Emergency obstetrics and neonatal care (EmONC),
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Newborn care
Areas Of Experience
Health System Strengthening
- Supporting decentralized health governance in 6 governorates i.e., health development councils (HDCs): developing standardized operating procedures (HDC operational manual), developing HDCs bylaws, operationalizing executive units, facilitation of board meetings, providing assistance in governorate-level comprehensive health planning and implementation of relative projects and plans.
- Implementation of Quality Improvement Programme (QIP) in many HFs in 3 governorates, facilitation exchange of experience and lessons learned.
- Comprehensive health planning (Governorates and districts-based): assisting development of comprehensive health plans in 6 governorates in 2011, 2013, 2018.
Capacity Development
Capacity development of individuals, institutions and communities that results in enhancing their resilience. Coaching and mentoring teams used to be a continuous process. Alongside, several deliverables were produced in the context of several donor-funded projects:
Guidelines:
- Community-based MHPSS guideline (2020),
- Maternal mortality audit guideline (2014),
- Private health institutes guidelines (2017)
Manuals:
- National manual on infection prevention and control (2019),
Training packages:
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Mental Health and Psychosocial Support (MHPSS): tailored for Community Health Workers (CHWs) and Internally Displaced Persons (IDPs)
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Covid-19 and psychosocial support
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Newborn fundamental care
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Basic and Advanced trauma life support,
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Mass causality and disaster management
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Outbreak Rapid Response (for districts’ teams)
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Infection prevention and medical waste management
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Medical equipment preventive maintenance
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Strategic health planning
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Monitoring and evaluation
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Proposal writing
Health system research
Baseline assessments, training needs assessments, feasibility studies, monitoring and evaluation studies, Knowledge, Attitude, and Practices (KAP) studies, Client Satisfaction Surveys. Our team has the required competency in drafting the research proposals, implementation of research with concrete well-organized structure and steps including development of sound methodology (qualitative, quantitative or mixed methods), sampling, data collection (interviews, key informant interviews, focus group discussions, etc.), data processing, entry and analysis using appropriate statistical software, reporting and results dissemination. Quality is assured throughout research stages to enhance reliability of results. Examples include:
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Health Facility Survey (HFS): baseline HFS in 3 governorates, in 2010.
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Customer satisfaction survey: a mixed facility-exit & household survey. The sample size was
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RH KAP studies: 3 governorates in 2011, 3 governorates in 2014.
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Rapid health assessment: in 6 governorates in 2015.
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NGOs mapping: in three governorates, 2016
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Training needs assessment: quantitative study in 2010 involving central MoPHP. A qualitative study in 2021 involving central MoPHP and 4 governorates.
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Assessment of MHPSS services in 6 governorates (2019).
Health System Strengthening
- Supporting decentralized health governance in 6 governorates i.e., health development councils (HDCs): developing standardized operating procedures (HDC operational manual), developing HDCs bylaws, operationalizing executive units, facilitation of board meetings, providing assistance in governorate-level comprehensive health planning and implementation of relative projects and plans.
- Implementation of Quality Improvement Programme (QIP) in many HFs in 3 governorates, facilitation exchange of experience and lessons learned.
- Comprehensive health planning (Governorates and districts-based): assisting development of comprehensive health plans in 6 governorates in 2011, 2013, 2018.
Capacity Development
Capacity development of individuals, institutions and communities that results in enhancing their resilience. Coaching and mentoring teams used to be a continuous process. Alongside, several deliverables were produced in the context of several donor-funded projects:
Guidelines:
- Community-based MHPSS guideline (2020),
- Maternal mortality audit guideline (2014),
- Private health institutes guidelines (2017)
Manuals:
- National manual on infection prevention and control (2019),
Training packages:
-
Mental Health and Psychosocial Support (MHPSS): tailored for Community Health Workers (CHWs) and Internally Displaced Persons (IDPs)
-
Covid-19 and psychosocial support
-
Newborn fundamental care
-
Basic and Advanced trauma life support,
-
Mass causality and disaster management
-
Outbreak Rapid Response (for districts’ teams)
-
Infection prevention and medical waste management
-
Medical equipment preventive maintenance
-
Strategic health planning
-
Monitoring and evaluation
-
Proposal writing
Health system research
Baseline assessments, training needs assessments, feasibility studies, monitoring and evaluation studies, Knowledge, Attitude, and Practices (KAP) studies, Client Satisfaction Surveys. Our team has the required competency in drafting the research proposals, implementation of research with concrete well-organized structure and steps including development of sound methodology (qualitative, quantitative or mixed methods), sampling, data collection (interviews, key informant interviews, focus group discussions, etc.), data processing, entry and analysis using appropriate statistical software, reporting and results dissemination. Quality is assured throughout research stages to enhance reliability of results. Examples include:
-
Health Facility Survey (HFS): baseline HFS in 3 governorates, in 2010.
-
Customer satisfaction survey: a mixed facility-exit & household survey. The sample size was
-
RH KAP studies: 3 governorates in 2011, 3 governorates in 2014.
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Rapid health assessment: in 6 governorates in 2015.
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NGOs mapping: in three governorates, 2016
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Training needs assessment: quantitative study in 2010 involving central MoPHP. A qualitative study in 2021 involving central MoPHP and 4 governorates.
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Assessment of MHPSS services in 6 governorates (2019).